1.Introduction and Scope
This Privacy Policy governs personal data processed through fortune88.cam, including data
supplied when a user browses content, requests support, manages account preferences or
reviews information about deposits and withdrawals. The policy also covers technical
information generated when a browser or device connects to fortune88.
References to “personal data” mean information that identifies an individual directly or
can reasonably be connected with an identifiable individual. References to “processing”
include collecting, recording, organising, storing, reviewing, changing, disclosing,
restricting and deleting personal data.
fortune88 applies this policy with regard to recognised privacy principles, including
transparency, purpose limitation, data minimisation, accuracy, retention control and
appropriate security. Malaysian users remain responsible for reading this policy together
with the fortune88 Terms & Conditions.
2.Information We Collect
The categories of information processed by fortune88 depend on how a user interacts with
the platform. fortune88 may collect information that a user provides directly, information
produced during website use and information required to protect account or payment
integrity.
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Identity details: full name, date of birth, nationality and details
shown on an identity document where verification is required.
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Contact details: email address, residential area and other details
supplied when a user communicates with fortune88.
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Account details: username, encrypted credentials, preference settings,
account status and security records.
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Transaction details: MYR amounts, transaction references, dates,
payment type and limited account identifiers relating to FPX, DuitNow, Maybank, CIMB,
Public Bank, Hong Leong or supported e-wallet channels.
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Technical details: internet protocol address, browser type, operating
system, device category, language setting, approximate region and security logs.
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Usage details: pages viewed, navigation events, session duration,
feature interactions and error reports.
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Communication details: enquiries, complaints, support history and
records of action taken by fortune88 in response.
fortune88 does not require users to disclose more personal data than is reasonably needed
for a stated purpose. Payment credentials such as full online banking passwords or complete
card security codes should never be sent to fortune88.
3.How Personal Data Is Collected
Personal data may be collected when a user enters information on the fortune88 platform,
adjusts settings, asks for assistance or submits material needed for identity checks.
fortune88 may also receive transaction confirmation data when a Malaysian payment provider
reports whether an FPX, DuitNow or e-wallet transaction succeeded or failed.
Certain technical data is generated automatically when users visit fortune88. Server logs
and browser storage can record security events, page requests and device information.
fortune88 uses this information to deliver pages correctly, maintain reliable sessions,
identify suspicious traffic and investigate technical faults.
If another person provides information concerning you, fortune88 may take reasonable steps
to confirm its source and accuracy. Users must not provide personal information about
another individual unless they are legally permitted to do so.
4.Purposes of Data Processing
fortune88 processes personal data only where there is a defined operational, security,
compliance or communication purpose. Depending on the relevant interaction, fortune88 may
process data to:
- Provide, maintain and improve the fortune88 website and its account features.
- Confirm that a user satisfies the minimum age requirement of 21.
- Verify identity and reduce the risk of duplicate accounts, fraud or impersonation.
- Record and reconcile MYR transaction information associated with supported payment methods.
- Respond to support questions, complaints, privacy requests and security reports.
- Apply deposit limits, session controls, self-exclusion settings and other responsible gambling measures.
- Detect malicious access, technical abuse, suspicious transaction patterns or attempted account takeover.
- Measure website performance and improve content for users in Kuala Lumpur, Penang, Johor Bahru and elsewhere in Malaysia.
- Comply with valid legal obligations and preserve records where retention is required.
fortune88 does not sell personal data. Data collected for security, verification or
responsible gambling purposes will not be repurposed in a manner that is incompatible with
the reason it was collected.
5.Legal and Operational Grounds
fortune88 relies on an appropriate ground before processing personal data. Depending on
the circumstances, processing may be necessary to deliver a service requested by the user,
comply with legal duties, protect legitimate operational interests, establish or defend
legal claims, or act on the user’s informed consent.
Where fortune88 relies on legitimate interests, it considers whether the processing is
necessary and whether the user’s rights should take priority. Relevant interests can include
platform security, fraud prevention, accurate transaction records and improvement of
fortune88 content. Where consent is relied upon, users may withdraw that consent for future
processing, subject to any separate lawful reason for retaining the data.
6.Payment and Financial Information
MYR transaction records require particular care. When a user interacts with FPX, DuitNow,
Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost or GrabPay, fortune88
may receive a transaction status, reference number, amount, time and limited destination or
source identifiers.
fortune88 uses this information to reconcile transaction activity, answer payment enquiries,
detect unauthorised behaviour and maintain accurate records. fortune88 does not ask users
to provide their online banking password, personal identification number or one-time
authorisation code. Users who receive a message requesting such information should not
respond and should contact their bank through an official channel.
Financial information may be retained longer than ordinary browsing data where necessary
to handle a dispute, investigate suspected fraud or satisfy record-keeping obligations.
7.Cookies and Similar Technologies
fortune88 may use cookies and similar browser technologies to remember essential settings,
maintain secure sessions, understand website performance and protect the platform from
automated abuse. Essential cookies support functions such as navigation, preference
retention and security checks.
Analytical data may help fortune88 identify which privacy guidance, payment information or
responsible gambling pages are most useful. Wherever practical, such reporting is aggregated
so it does not focus on an individual user.
Users can manage cookies through their browser settings. Blocking essential storage may
cause parts of fortune88 to function incorrectly or prevent security preferences from being
remembered. Removing cookies does not automatically delete other records that fortune88 is
required or entitled to retain.
8.Data Sharing and Service Providers
fortune88 limits disclosure of personal data to situations where access is necessary and
proportionate. Information may be shared with contracted providers that support hosting,
security, technical operations, identity verification, payment reconciliation or customer
assistance. Such providers may process data only for authorised purposes and must apply
suitable confidentiality and security controls.
fortune88 may also disclose information where required by a valid legal request, where
necessary to investigate fraud or protect a person from harm, or in connection with a
business reorganisation that includes appropriate privacy safeguards.
Payment providers and Malaysian banks may process information under their own privacy
responsibilities. fortune88 does not control information that a user supplies directly to
a bank or e-wallet application outside the fortune88 platform.
9.International Data Handling
Some technical or support providers used by fortune88 may operate infrastructure outside
Malaysia. When personal data is handled across borders, fortune88 seeks appropriate
contractual, organisational and technical protections suited to the sensitivity of the data
and the nature of the processing.
Cross-border processing does not change the purposes described in this policy. fortune88
does not permit a provider to use transferred information for its own unrelated marketing
or commercial profiling.
10.Data Security
fortune88 applies layered safeguards designed to reduce unauthorised access, alteration,
accidental loss and improper disclosure. Measures may include encryption in transit,
credential hashing, access restrictions, event monitoring, secure backups and periodic
review of system permissions.
No internet service can guarantee absolute security. Users support fortune88 security by
choosing a unique password, protecting their devices, signing out of shared computers and
refusing unexpected requests for verification codes. A user who suspects unauthorised
access should notify fortune88 promptly and change any reused credentials.
11.Data Retention
fortune88 retains personal data only for as long as reasonably needed for the purpose for
which it was collected, including account administration, payment reconciliation, security,
dispute resolution and compliance. Different categories of data may therefore have
different retention periods.
When information is no longer required, fortune88 will take reasonable steps to delete,
anonymise or securely isolate it. A request to close an account does not necessarily require
immediate deletion of every record. Limited information may remain where fortune88 must
preserve transaction history, enforce self-exclusion, prevent fraud or respond to a legal
claim.
12.Your Privacy Rights
Subject to applicable law and reasonable identity verification, users may ask fortune88
for information about the personal data held concerning them. Depending on the
circumstances, a user may also request correction, deletion, restriction, a portable copy
or review of a processing objection.
- Access: request confirmation and a copy of relevant personal data.
- Correction: ask fortune88 to correct incomplete or inaccurate records.
- Deletion: request deletion where continued retention is not legally or operationally justified.
- Restriction: ask for processing to be limited while an accuracy or legal issue is reviewed.
- Objection: object to particular processing based on the user’s circumstances.
- Consent withdrawal: withdraw consent for future activity where consent is the applicable ground.
fortune88 may request information needed to confirm that a privacy request comes from the
correct person. This helps prevent disclosure of private data to an impersonator. fortune88
will explain if a request cannot be fulfilled in full due to another lawful obligation.
13.Responsible Gambling and Self-Exclusion Data
fortune88 may process information about deposit limits, session controls, cooling-off
periods and self-exclusion requests to support safer gambling. This data is treated as
sensitive operational information and is accessible only where necessary to apply the
requested protection or respond to a welfare concern.
A permanent self-exclusion record may need to be retained even after other account
information is removed. Retaining a minimal matching record helps fortune88 respect the
user’s decision and prevent an excluded account from being reopened accidentally.
Users aged 21 and above who want information about limits or self-exclusion can review the
fortune88 Responsible Gambling page.
14.Children and Age Verification
fortune88 is not intended for children or anyone under 21. fortune88 may use age and
identity information to confirm eligibility and may restrict access while verification is
incomplete. If fortune88 discovers that information has been supplied by a person below
the permitted age, the relevant access will be closed and the data will be handled in
accordance with legal and security requirements.
15.Policy Changes
fortune88 may update this Privacy Policy to reflect changes in technology, operational
practices, legal requirements or platform features. Material updates will be presented
clearly, and the review date near the top of this page will be revised.
Users should review the policy periodically. Continued use of fortune88 after an update
indicates acknowledgement of the revised notice, but it does not replace consent where
fresh consent is legally required.
16.Contact Us
Questions about this Privacy Policy, data security or a privacy-rights request may be sent
to the fortune88 website contact shown below. Please describe the request clearly and avoid
sending passwords, banking credentials or one-time authorisation codes.
Website contact:
[email protected]
fortune88 may ask for reasonable proof of identity before releasing account-related
information. This verification is used solely to protect the privacy of the person making
the request.